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Related Experience
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Soft Serve Direct Magrath, AB
Computer Consulting, Sales, and Service
11 years: fulltime 1993-2004
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Custom web site design and Javascript /CGI
programming (e.g. see ssdirect.com, magrath.ca, magrath-ab.net websites).
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Configure and maintain stand alone web and
file servers (e.g. Holland Insurance, my own company Soft Serve Direct).
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Onsite system repairs and troubleshooting
various on-going clients (over ten years servicing computers on site and at
main work shop across Southern Alberta from Mountain View to Raymond and
beyond).
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Program installations, user training and
consulting.
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Ongoing consulting on Windows and Linux
networks.
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Broad experience on diverse platforms from Linux to Windows.
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Expertise
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Website Design: Broad experience creating and maintaining
commercial and service websites. Maintain customized Redhat Linux webserver
for local websites.
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PC Repairs and Consulting: Years experience on IBM compatible
computer system troubleshooting and repairs. Provide on-site one-on-one
user training for commercial software and Windows operating systems.
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Documentation Skills: Well developed verbal and written
communication skills in request management problem description, analysis,
proposal submission and implementation plans from both management and user
perspective within a large IT environment. Report Production:
Years experience generating summary reports and custom documents to user
specifications. Used COBOL and FOCUS 3GL to access, summarize and format
data from mainframe databases.
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Leadership: Work equally well in systems group in both
leadership and support roles, as well as on own with little or no
supervision.
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Training: Broad experience troubleshooting and resolving
computer hardware and software problems on a variety of platforms while
successfully working with the public.
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Hardware: IBM PC Compatible Computer Installation, Repair and
Maintenance, both new and used: systems. Component installation, including
network cards and cabling, modems, memory and motherboards, hard drives
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Software: Operating Systems: Windows XP/98/95,3.x, MS
DOS, Networking, Linux, Novell Netware Programming Languages: COBOL,
QBASIC, SQL, Javascript, Perl Suites: MS Office, Corel WordPerfect,
Open Office (free open source) Word Processing: MS Word/Works,
WordPerfect, Accounting: Quickbooks, ACCPAC Plus, Vigilant
(network), Quicken, Simply Accounting, M.Y.O.B. Spreadsheet: Lotus
123 and compatible, QuattroPro, Excel Database: mySQL, php, Internet:
Internet Explorer, Mozilla, Netscape, Frontpage HTML Web Page Creation.
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