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Jun 2002

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Recent Developments .. Jun 2002
by Roger 'the brain' Davies

Soft Serve Direct
Magrath, Alberta T0K 1JO
Phone (403) 388-4332
Email  news@ssdirect.com

 'the big R.D.'

Don't get Bugged by Junk Email

on't Get Bugged By Junk Email

First viruses, now this -- Watch out for a new "dirty trick" now in use by many of the junk email hucksters out there. The trick is to embed "email bugs" into images within a marketing pitch, usually done in order to verify that you've received and read the solicitations. In the past, email marketers have used special tags that identify the user when the image is clicked on. For example, the html code might look like this:
 <a href="http://track.offer888.net/cgi-bin/t?id=12345.6"> click here if you like butterflies</a>
which looks like this click here if you like butterflies in the email. Innocent looking enough. But when you click on this kind of link (which could just as easily be an image), a unique identifier id is passed on with the request. What is different with the new email bug? With the email bug, you don't even have to click anywhere for your email address to be exposed. Just opening or previewing the email triggers sending the code.

Background: Bugging email can be achieved by simply including a special HTML image link within the sent message. Sometimes these images are visible, other times not. However, just because you receive an email that includes some sort of graphics does not necessarily mean that you've been bugged. Pictures and graphics from friends and family, commonly included with an email, are generally harmless. Email bug images differ from an ordinary graphics in the method used to deliver and display the image within the email you have  received. These images are not physically included in the email message itself but are delivered from an external Internet server in direct response to a simple HTML request contained in the email message. For example, the internal email bug html code could look like this:
 <img src="http://xxx.xxx.xxx.xxx/bug.gif?msg_id=12345&rcpt_to=rdavies@ssdirect.com">

Essentially, when you either open (or even simply preview) the bugged email, the HTML code automatically requests the bugged image from their server in the same way that your normal Internet Browser does, along with your email address or just an identifying code. When the junk marketer's server receives the request for the image, it verifies that the junk email previously sent to your address has been viewed or read. This verifies that your email address is not only active and valid, but also that you, the owner (or others with access to your computer), are willing to read or at least preview their unsolicited junk email.

Are you vulnerable? One way to tell if your email software is allowing these kind of bugs to track your behavior is to make a quick visit to mackraz.com where they test your email software's bug-ability by sending you a harmless, but bugged, email and then reporting back to you as to whether their server was able to subsequently read the bug. In addition, this site also does a good job of explaining the issue in greater detail.

What to do? I have been testing an inexpensive shareware (free to try) application named Spam Buster that does a very good job of sifting out spam and other malicious email without actually reading the body of the text in html mode. It runs before your normal email program directly accessing your POP email account(s) from the internet and flags known and suspected items. You can preview  the header or body of individual email items and then can flag and delete the junk. Because it previews and lists suspected spam email in a text mode, the email bug issue is bypassed when the spam email is deleted in Spam Buster. It also skims out much of the junk email from your inbox so you don't have to wade through it brandishing the delete key at the start of each day. Fairly easy to install and configure - all you need to know is the POP Server name and your usernames and passwords. It does require you to run the program first as an extra step in order to preprocess your email. Recommended. Spam Buster can be downloaded for free from Contact Plus at www.contactplus.com.

This is what I do .. I use MS Outlook Express for email and Norton Antivirus updated weekly for virus scanning. OE is well integrated into the Win9x operating system and has lots of useful features. To minimize the risk of exposure to virus and to minimize the time required to handle the mounds of junk email I receive daily, I have settled on the following procedures:

  • I turn off the OE preview panel. Why? Loads faster. Minimizes potential for virus activations. Protects my family from inadvertently viewing offensive pictures in the email. I can detect (and delete) most email spam just from the email heading information. Can then quickly delete 90% of junk.
    How to: click View, Layout, then uncheck 'Show Preview Panel' checkbox.
     
  • I turn on all column headings for viewing - especially the To and Size items. Why? The default configuration just shows From, Subject, Date .. with To, Size information I can detect spammers faster. If email is From SomeGoofyUnknownUser and sent to SomeUnknownListofSuckers you can probably live without the life changing message.
    How to: click View, Columns, then check the items you want displayed. Remember, you can resize and reorder columns by dragging edges of headings with your mouse.
     
  • I disable download of email attachments. Why? Minimizes potential for virus activations. If needed, I can temporarily turn this feature back on to save or open valid attachments.
    How to: click Tools, Options, Security, then check 'Do not allow email attachments to saved or opened ..'  checkbox.
     
  • I avoid opening suspect email directly. Why? It is a precaution, like keeping the chain on the door and just opening it a crack to ask 'who's there'? When you preview the email in HTML mode (ie with pictures and active links), you may be swinging the door wide open to letting the big bad wolf virus (or equivalent) into your computer. Instead, I preview the message source in text mode to see who it is and what they want. If no text is visible there is a good chance that
    How to: right-click on suspect email message, select Properties, Details, Message Source, then maximize window.
     
  • Once I have gotten rid all the junk, I just preview the good email by double-clicking on one of them. Remember, in preview mode the 'prev' and 'next' buttons can be used to navigate the remaining emails on the list.   

Final Suggestions: 

  • Don't give out your real email address.. or stop giving out your real email address. Get a free hotmail account to give out or set up a disposable email forward with service like www.spammotel.com or www.spammex.com.
  • Don't  preview. You can mitigate your exposure by turning off the automatic default Preview Pane (for how-to: see above or search for 'preview' in Help). 
  • Don't open suspect emails, just delete them based on the From Email and Header fields before/without previewing the suspect email. You can usually tell from the displayed header and email name that it is spam.
  • If you happen to look at one, don't bother clicking the 'remove me' link. This just verifies your address to them. Even if you get dropped off that list, you will likely be added to another.
  • You can safely check out the actual html content of suspect email in Outlook Express by right-clicking the email, then selecting Properties, Details, Message Source. You will have to ignore the HTML tags to be able to read it ..
  • Certain email programs let you turn off the HTML preview and force the display of messages in plain text only, but then all email received looks goofy including your valid email.
  • If you use AOL exclusively for internet/email you are probably out of luck as AOL does not support standard POP3 email access, automatically previews in HTML mode, and is a favorite target for spammers - expect your first junk email within minutes of signing up.

Knowledge is power. Being aware of the what is happening in your inbox gives you the opportunity to  take appropriate action. Otherwise, you may find that your email address might end up being sold to hundreds of unscrupulous email marketers in a master list of valid and verified potential sucker email addresses. May the Force be with you.

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Design Copyright © 1996-2006 by Roger Davies for Soft Serve Direct (SSDirect - Computer Web Design, Consulting, and PC Service).
Permission is granted for individual use and reproduction provided that this document remains intact, with this copyright message clearly visible.